The Last Showgirl director Gia Coppola sent Pamela Anderson’s then-agent the script for her new movie, hoping the former Baywatch star would take the lead role. However, the agent never passed along ...

RightNow Technologies has gone deep with contact center functionality in November 08, the latest quarterly update of its flagship Software as a Service CRM application. The new version builds on ...

AMP is the Industry’s First Generative AI Agent Management Platform that Makes Customer Service Calls as Easy as Talking to a Friend Parloa’s innovative AI Agent Management Platform (AMP) ushers in a ...

Salesforce has released a new expansion stage of its agent platform as part of its Dreamforce in-house exhibition in San Francisco: with Agentforce 360, companies will be able to build AI agents to ...

If you were looking forward to Quentin Tarantino’s next venture following Django Unchained, you may have to wait a bit longer. The veteran director, whose other credits include Kill Bill Vo1. 1 & 2 ...

Through a partnership announced today, Jacada Agent Scripting solutions will be available through a new strategic partnership with Collab, a European multimedia contact center provider fully based on ...