In business, leadership, and personal relationships, the ability to manage difficult conversations is a critical skill. Whether it is addressing underperformance, negotiating a contract, delivering ...

By now you've probably used AI to help you write difficult emails and other messages. It can also help you prepare for a tough conversation. Here's how.

How do you navigate difficult conversations? During these divisive and tumultuous times, it can be hard to communicate productively with others, especially with those whose perspectives differ ...

Forbes contributors publish independent expert analyses and insights. Simone E. Morris reports on inclusive leadership for the workplace. Most people want to avoid the term "hard" because of the ...

You don’t have to look far to see that public discourse has become a virtual war zone. Verbal assaults that would have been rare just a few years ago seem to be the new norm. And the nastiness is not ...

In a previous post, 10 steps were outlined on how to have a difficult conversation. Before actually having the conversation, a lot of work needs to go into preparing for the conversation. Specifically ...

Author, attorney, and conversation expert Jefferson Fisher helps us understand how to approach and engage in conflict. If you said “not well,” let conversation expert Jefferson Fisher offer you ...

Ang Brennan is head of learning and talent at Insights. Research conducted among hybrid teams shows that one-third of U.S. hybrid workers would like more one-on-one time with their managers to get ...

Whether it's for a first-time sales call or an interaction with a long-term client, difficult conversations seem to occur with some frequency during the sales process. Related: 7 Strategies to Succeed ...

I was traveling in the days immediately following Oct. 7, 2023, and consequently had my TA teaching my doctoral research methods class that week. When I returned the following week, I started the ...

Module Helps Learners Overcome The Most Challenging Aspect of Difficult Conversations: The Emotional Tension That Causes People to Avoid or Mishandle Them FranklinCovey Launches New Module, Navigating ...