If there is one way to categorize all the recent technology vendor shows and conferences, you could easily call this “The Spring of AI.” It feels like there is a new AI announcement every day. However ...

‘The acquisition of Cuein is essential to [ServiceNow’s] vision of creating more integrated, intelligent systems that connect AI agents, data, and workflows. For AI agents to truly be effective, they ...

ServiceNow Inc. is determined to maintain its position at the forefront of generative artificial intelligence innovation, announcing yet more capabilities today that it says will drive enterprise-wide ...

SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the AI platform for business transformation, today announced it has signed an agreement to acquire Cuein, a leader in AI native ...

SAN DIEGO--(BUSINESS WIRE)--ServiceNow® (NYSE: NOW), the enterprise IT cloud company, today announced that Tommy Bahama has implemented ServiceNow software-as-a-service to consolidate multiple IT ...

ServiceNow's new chatbot works across applications and can summarize customer service interactions and perform case, incident, and agent chat summarizations; act as a virtual agent; and perform search ...

‘[ServiceNow is] serving as the AI agent control tower for enterprises, bringing order to chaos as the one central location to analyze, manage and govern AI agents. And that’s why our AI agents don’t ...

Unified Engagement from Zoom CX and ServiceNow integrates voice, video, and digital channels directly within the ServiceNow AI Platform for a simpler agent experience and more personalized customer ...

Zoom Communications Inc. and ServiceNow have announced plans to integrate Zoom CX with ServiceNow's Customer Relationship Management (CRM) and IT Service Management (ITSM) systems as part of the ...

3CLogic Unveils Groundbreaking Integration with ServiceNow (NOW) to Transform Voice-Driven Self-Service, Enhancing Employee and Customer Experience, Boosting Efficiency, and Reducing Operational Costs ...