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Steve Jobs famously said, “Design is not just what it looks like and feels like. Design is how it works.” Design thinking takes this notion further and provides a set of tools to power innovation ...

The upside: Designers thrive on questioning convention–on unearthing solutions to seemingly intractable problems. If 2017 revealed anything, it’s that good design has never mattered more; it’s just ...

In this column, I have argued that the conventional practice and theory of change management could itself benefit from some overhaul. In this post, I will zoom out, summarizing nine key propositions ...

What are the five core principles of hardware/software co-design? How do these principles help build a geographically diverse engineering organization that can successfully develop complex solutions ...

In the documentary, the 10 Principles of Design sequence feels quite different than what comes before or after. While Hustwit films Rams himself with a locked-down tripod, creating crisp, impeccably ...

We’re on the cusp of a new generation of better and more sophisticated intelligent agents. Intelligent agents are fast becoming ubiquitous in personal life and business, which means they are an ...

A global electronics manufacturer seemed to live in a perpetual state of reorganization. A new line of communication devices for the Asian market required reorienting its sales, marketing and support ...