Salesforce is bringing artificial intelligence (AI) directly into Salesforce Suites, the CRM designed for small businesses and startups, so growing teams can turn context and customer data into action ...

Salesforce launches Agentforce Contact Center to unify voice, AI, and CRM data on a single platform, aiming to eliminate fragmented customer support systems.

Agentforce expands across enterprises with large scale global adoption Adecco and Tata Power advance AI driven workflow transformation Data unification strengthens enterprise software ecosystem across ...

Salesforce said on Wednesday that it’s investigating a breach of “certain customers’ Salesforce data” that was compromised through apps published by Gainsight, a company that sells a platform for ...

The Customer Data Platform Companies Quadrant offers an in-depth analysis of the global Customer Data Platform (CDP) market, spotlighting key players like Salesforce, Oracle, and Adobe. This report ...

SAN FRANCISCO--(BUSINESS WIRE)--Salesforce (NYSE:CRM), the #1 AI CRM, today announced that Takeda has selected Salesforce Life Sciences Cloud for Customer Engagement to strengthen its involvement with ...

REDWOOD CITY, Calif.--(BUSINESS WIRE)--Informatica (NYSE: INFA), an AI-powered enterprise cloud data management leader, today announced plans to expand its partnership with Salesforce to integrate ...

‘It’s a very low-risk way to try to get your data as clean as you possibly can get it, which is also better for your business,’ says Salesforce executive Marla Hay. Salesforce has made products under ...

Salesforce Assistant, a dedicated service AI Agent for the major CRM system, delivers instantaneous insights to streamline daily sales operations. FRISCO, TX, US ...

And they abused a Mandiant-developed open source tool in the attacks ShinyHunters told The Register that it has stolen data from about 100 high-profile companies in its latest Salesforce customer data ...