SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW) today announced new conversational bot technology dubbed “Virtual Agent,” designed to improve customer and employee experiences by getting ...

ServiceNow launched conversational bot technology called Virtual Agent that aims to complete work from conversations and resolve issues for customers and employees via automation. Virtual Agent, which ...

Configurable in low-code, latest generative AI capability offers fast, more relevant answers in the Virtual Agent chatbot to help increase productivity without adding complexity SANTA CLARA, ...

ServiceNow Inc. today introduced Now Assist for Virtual Agent, a chatbot that uses generative artificial intelligence to help workers quickly find business information. The chatbot is rolling out on ...

Want smarter insights in your inbox? Sign up for our weekly newsletters to get only what matters to enterprise AI, data, and security leaders. Subscribe Now ServiceNow today announced its latest ...

HCLTech, a leading global technology company, won the 2026 ServiceNow Partner of the Year Award in two categories: AI Customer Value Partner of the Year – Americas and Service Provider of the ...

In this week’s No Jitter Midroll (NJM), we focus on one aspect of ServiceNow’s Xanadu platform update: AI Agents. “With ServiceNow AI Agents, we are announcing our vision to leverage AI agents that ...

When COVID-19 hit and Levi shifted to remote work, the IT service desk looked to virtual agents as a way to support employees during the pandemic. Levi Strauss is one of the world's largest apparel ...