DALLAS--(BUSINESS WIRE)--Prolucent Health®, a leading provider of enterprise-wide healthcare workforce optimization software and services, today announced that veteran healthcare sales executives ...

MINNEAPOLIS--(BUSINESS WIRE)--Calabrio, Inc., a leading provider of contact center workforce optimization software, today released an all new design of its Web 2.0-based Calabrio ONE® enterprise ...

SCOTTSDALE, Ariz., Feb. 27, 2018 (GLOBE NEWSWIRE) -- dvsAnalytics, a globally recognized leader in workforce optimization, today announced that Encore ™ version 6.0.6 is compatible with Mitel’s ...

Workforce optimization (WFO) means using data to improve agent performance, reduce costs, and deliver better customer experiences. Contact center workforce optimization has two pillars: workforce ...

PARIS, ILS DE FRANCE, FRANCE, February 6, 2023 /EINPresswire.com/ -- DecisionBrain, a leader in advanced analytics and optimization software solutions, has released ...

The deployment involves advanced WFO capabilities, including enterprise workforce management, performance management, desktop and process analytics, and work allocation manager. Leveraging these ...

and digital channels, creating smooth channel transitions.

LINCOLNSHIRE, Ill.--(BUSINESS WIRE)-- Zebra Technologies Corporation (NASDAQ: ZBRA), a leading digital solution provider enabling businesses to intelligently connect data, assets, and people, today ...

DMG Consulting last year valued revenue for the global contact center workforce optimization market at $2.1 billion, up only slightly from 2019’s total. The primary ...

DMG Consulting last year valued revenue for the global contact center workforce optimization market at $2.1 billion, up only slightly from 2019’s total. The primary ...

A new Datamonitor report, “Workforce Optimization Technology Markets to 2007,” forecasts that software sales for the global workforce optimization market will grow to $1.5 billion by 2007 from $550 ...